Realio

Platform notice · Updated 15 September 2026

The Realio Platform is permanently offline

What affected users need to know about $RIO and the upcoming claims process.

What happened

  • The legacy platform is closed for good

    Following a security incident on 25 August 2026, the legacy Realio Investment Platform at app.realio.fund is permanently offline. It will not return.

  • The Realio Network blockchain was not hacked or exploited

    Validators agreed to halt the chain as a precaution, to prevent stolen funds from moving further.

  • Freehold and Districts were not affected

    Both products are unaffected by the incident and continue to operate normally.

Important

$RIO on Algorand and Stellar is a dead asset

$RIO on Algorand and Stellar has been permanently deprecated. Do not buy, sell, transfer, or otherwise interact with $RIO on either of these networks.

Claims & next steps

The claims dashboard is not live yet

You do not need to submit anything at this time. We will make an official announcement when the dashboard is available, with instructions for submitting a claim.

You will not need to import your private keys from the legacy Realio Investment Platform into Freehold.

Affected users will have the opportunity to submit claims for assets through Freehold — on the web app, or in Freehold Mobile for iOS and Android (links below). The claims process will also account for eligible staked funds.

To submit a claim, you will need to

  1. Create a Freehold account and complete full KYC. If you already have a Freehold account, please complete full KYC.
  2. Have access to the email address associated with your legacy Realio Platform account.
  3. Provide the requested information needed to verify and process your claim.
Open the Freehold web app iOS Android

Security notice

Realio will never ask for your seed phrase or private keys. Please be cautious of unsolicited messages, websites, or links claiming to provide access to the claims process.

Verify the authenticity of all Realio-related communications by using only the official links on this page. We will not initiate contact with you via direct message. Do not connect your Web3 wallet or provide personal information to any website or platform not explicitly listed in our official communications.

If you encounter a suspicious link or message, report it to our support team immediately.

Official channels